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MessagePosté le: Ven 18 Mai - 06:21 (2018) Sujet du message: repeat business by delighting Répondre en citant

The founders of V Word Market knew that repeat business would be an important part of their growth strategy. Since they’re selling consumables, customers will keep coming back to make make new purchases—as long as they’re happy. They smartly put a lot of effort into making sure their existing customers want to keep doing business with them.

“One thing that has worked really well for us to build repeat business has been using Receiptful’s free feedback receipt. It not only provides a really nice order summary, and lets customers give us quick feedback, but also gives us a 2 week bounce back coupon that Adidas Tubular Womens helps keep customers coming back at a regular schedule.”

Offering a bounce back coupon that gives customers a time-sensitive discount, incentives them to place their next order quickly. More importantly, even if they don’t end up using the coupon, it ensures they feel appreciated. Prioritizing requests is another way that V Word Market makes sure their customers feel appreciated. Even better, by stocking requests, they can prevent their customers from needing to shop somewhere else.

“We also take customer requests seriously - if we can find a product someone has requested, we’ll carry Nike Free 5.0 Womens it and see how it does”

Lesson: Focus on building repeat business by delighting your existing customers.

4. Branding

Finally, Nike Air Max 2016 Femme V Word Market has had great, consistent branding from the beginning. Their website and social profiles all feature the Nike Roshe Run Dame same simple logo. Their website design is easy to use on desktop and mobile, and it lets the products shine.

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MessagePosté le: Ven 18 Mai - 06:21 (2018) Sujet du message: Publicité

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